Open™, leader in BOSS (Business and Operations Support Systems) solutions development and implementation for Telcos and utilities was selected by Telefónica de Pereira for the Up-date of its software to the latest integrated OpenSmartflex™ solution, seeking improvement in its competitive position in the region through the provisioning of multiple products and services, improved management of existing and future customers and the optimization of its technological platform.

Telefónica de Pereira a joint venture with the EPM Group, is a leader in the provisioning of integrated telecommunication services in the Dosquebradas and Pereira area, providing integrated services of conventional telephony, wide band cable television subscription services and an optic fiber network for corporate telecommunications and data transmission together with high speed internet services to over 170.000 subscribers.

Telefónica de Pereira has strengthened its leadership in the area through its association with EPM. The National Commission for the Regulation of Telecommunications (Comisión Nacional de Regulación de Telecomunicaciones) rated Telefónica de Pereira as having high quality standards in customer satisfaction, with a rating of 88.4% amongst the best performing corporations. Bureau Veritas granted Telefónica de Pereira, in the year of 2000, an ISO 9001 certification.

Carlos Mejía, General Manager of Open™ Systems, the Colombian Subsidiary of Open International Systems, pointed out that Telefónica de Pereira opted for Open™’s SATPlus in the year of 1997. “The world of Telcos has undergone great transformations throughout the last decade, and corporations like Telefónica de Pereira must respond, without restrictions, in an agile and timely manner to customer demands and needs. Customers want consolidated billing information covering telephony, TV Cable and internet services in a single invoice, which can be achieved with our OpenSmartflex™ solution which will enable Telefónica de Pereira to provide convergent services for the mutual benefit of both customers and Telefónica”.

Mejía also stated: “Open™’s software solutions and implementations are characterized for wide customer acceptance and easiness in compliance with dynamic normativity inherent to Telcos. Solutions implemented at EPM and Edatel in Medellín (Colombia), Telecsa (Ecuador) and CTI (Paraguay) speak up for the versatility and strength of OpenSmartflex™“.

About Open™ (www.openinternational.com)

Open™ provides world-class specialized software solutions for the Telecommunications and Residential Public Service industries (Telcos and Utilities). A leader in technology with international operation, Open™ has currently more than 50 facilities installed, with almost 10 million subscribers supported by Open™ solutions.

Marketing Group
Miami, October, 2005
info@openinternational.com

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