Open™, leader in BOSS (Business and Operations Support Systems) solutions development and implementations for public utilities and telecommunications companies, announces the successful implementation of OpenSmartflex™ 6.0 as the technological solution to support the business processes of EPM Bogotá.

OpenSmartflex™ 6.0 yielded important benefits to EPM Bogotá during the first quarter of 2007 for the management accounts receivable by properly differentiating company and third parties receivables such as taxes levied on sport activities, a new regulation applicable to public utilities companies in Bogotá, and the reorganization of information on payments, charges and debit/credit notes; the definition of criteria for service suspension by invoicing plan and by type of customer; timely, in-line, information for customers and the expediting of its customer service centers improving the opportunity for the generation of new business, complying with all legal dispositions regulating the telecommunication services providers.

Open™ pointed out the expediency and effectiveness of the implementation of OpenSmartflex™ which was carried out without traumatism to users or to the community serviced by EPM Bogotá. Hernando Parrot, Open™’s Vice-President for New Business Development pointed out: “Our engineers are fully aware of the repercussion OpenSmartflex™ has on the communities and locations serviced by the operators of the telecommunications and public utilities industries”.

EPM Bogotá has been a customer of Open™ solutions since 2003. EPM Bogotá will implement the same billing platform implemented at by holding company, Empresas Públicas de Medellín (EPM), an Open™ customer since 2001. Open™ was awarded the World Billing Award in 2005 for the implementation of its billing platform at Empresas Públicas de Medellín (EPM), considered to be, among other solutions, a world class project by virtue of its OpenSmartflex™ multi-services platform.

Among other particular benefits, OpenSmartflex™ 6.0 allows customer service centers to access completely integrated information on each customer which includes information on billing, charges and account balances, customer complaints and consumption, among other, under a user friendly, more intuitive, graphic environment easily accessed.

About EPM Bogotá (www.epmbogota.com)

EPM-Bogotá S.A. ESP is a mixed capital joint venture, whose business object is the organization, management, marketing and provisioning of domiciliary public utilities services, together with their complementary activities, together with all services related to the public telecommunications industry.

In order to properly service its customers, EPM-Bogotá is operated under the same standards and orientation as Empresas Públicas de Medellín, having the most advanced commutation and transmission technology and a team of customer oriented and service committed personnel.

Marketing Group
Miami, February , 2007
info@openinternational.com

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