OpenSmartflex™ is the Business and Operations Support Systems (BOSS) solution of choice for telecommunications and public service providers. Technologically advanced and rules-based, OpenSmartflex includes all of the core management processes of providing world-class telecommunications services: customer care, account management and all field operations.
Under its rules-based development philosophy, OpenSmartflex™ enables service providers to establish and manage new products and services, introduce technology upgrades, change business parameters, and comply with changing regulations in record time
OpenSmartflex™ is ideal for service providers that need to adapt and respond to market conditions where intense competition or a rapidly changing regulatory framework prevail.
OpenSmartflex™ components enable users to develop and customized applications with rules-based technology. End users, not programmers, can develop application behavior to model the business practices of the company in real time and in a natural language.
 
OpenSmartflex™ manages multiple products and services in a single platform, consolidating information and integrating the core processes of your company.
OpenSmartflex™ enables the service provider to eliminate redundancy and conflicts between information systems, increase the accuracy of business-critical records, reduce costs, and improve customer service levels.
The most desirable and profitable customers, such as high usage subscribers and buyers of enhanced services, frequently say that they want to buy multi-service bundles. Service providers who offer bundled services need to keep up with the burden of managing multi-service packages. The structure of the OpenSmartflex™ bundle management application enables the service provider to offer and manage multi-service bundles from the time of sale until the services are billed and paid. This platform also manages and supports the network equipment and network elements needed to provide multi-service bundles reliably and seamlessy.
 
OpenSmartflex™ is a unique market solution. Its integrated OSS (Operations Support Systems) and BSS (Billing Support Systems) components manage both administrative and operations processes, seamlessly covering the entire business cycle without the need to apply third party products to reconcile a mosaic of unrelated applications.

The integration between network processes, services and customers dramatically reduces manual administrative and control efforts and eliminates duplicate information, while improving response times to service customer needs.
 
 
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The information in this site does not constitute part of a contract - © Open 2007