OpenSmartflex™ is the Business and Operations Support Systems (BOSS) solution of choice for telecommunications and public service providers. Technologically advanced and rules-based, OpenSmartflex includes all of the core management processes of providing world-class telecommunications services: customer care, account management and all field operations.
OpenSmartflex™ complies with the global TMN (Telecommunications Management Network) standard of the Network Management Forum. This standard creates a common method for viewing and managing service provider assets, from the network infrastructure to service delivery to the customer. In its different layers, the TMN model illustrates business needs and the components that service providers require to meet those needs.
