Open™ commits to its customers to conclude all projects that it undertakes successfully. To meet this commitment, Open™ offers a complete portfolio of professional consulting services, including implementation assistance, technical support and ongoing training services.

Our professional services portfolio links our customers to the knowledge and experience behind the OpenSmartflex™ solution in an effort to improve the customer's results. Open™ strives to ensure that each system implementation becomes a close relationship of mutual benefit and not just a simple customer-supplier relationship.

In order to ensure a successful OpenSmartflex™ implementation of the solution, Open™ has developed its own ISO-9001-certified methodology. ISO-9001 certification assures an excellent performance level. Open™ detailed activity plan results in an orderly implementation that affects normal business operations as little as possible.

An efficient software implementation methodology, correctly applied, will produce a rapid and positive effect on a company's financial, corporate and structural results. The return on a technology investment depends on its successful implementation, especially when the software initiative affects the service provider's core business.